Regarding the Expansion of Our Support Center

Thank you for choosing WiFiBOX as your travel partner.

As you may have known, for technical support during your usage, we have been implementing a 24-hour support via our chatbot.
Starting from the date below, we will expand the 24-hour support not only via chatbot, but via email and live chat as well.

Expansion Schedule

Starting from April 1, 2023, 7AM

Details of Support

Trouble regarding the Wi-Fi unit and the rental machine:

Operator support: 24 hours a day (open all year long)

Support method: chat, email

Supported language: English

General Inquiries:

Operator support: 9AM to 6PM (open all year long)

Support method: chat, email

Supported language: English

We are continuously working on improving our service to provide you with peace of mind when using WiFiBOX. Thank you for your continued support.