Notice of Emergency Maintenance

Thank you for always using WiFiBOX.

We will be undergoing system maintenance for the date below, and you will not be able to access some parts of our services.

Maintenance Schedule: Tuesday, December 13, 2022, from 1 PM to around 4 PM (Japan Time)

During the maintenance process, you will not be able to:

  • Apply for a period  extension via your “My Page”. If you wish to extend your usage, please avoid this time period.
  • Connect to the internet for the first time (if you pick up your Wi-Fi unit during the maintenance period)


*If you pick up your Wi-Fi unit during the maintenance period, please make sure to turn on your Wi-Fi unit after 5 PM.
*If you are already using your unit before the maintenance, you will not be affected.


Should you have any problem or question, please click the link below and get connected with our Help Center. They will be in operation during the maintenance period.

WiFiBOX Help Center: https://wifibox-en.zendesk.com/hc/en-jp

We would like to offer you our deepest apologies for the inconvenience we will cause and are asking for your understanding regarding this matter. 

Back to blog